Shipping policy

Shipping Policy

Thank you for shopping with Kinetic. We currently ship to the United States and Canada with free standard shipping on all orders.

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or holidays.

Shipping Time Standard shipping typically takes 7–14 business days for delivery after processing. Delivery times may vary based on your location and customs processing.

Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.

Shipping Delays Occasionally, shipping may be delayed due to customs, weather conditions, or carrier issues. We appreciate your patience in these situations.

Lost or Damaged Packages If your package arrives damaged or is lost in transit, please contact us at iapstar@outlook.com within 7 days of the expected delivery date so we can help resolve the issue.

Address Changes Please double-check your shipping address before placing an order. We are unable to change addresses once an order has been processed. Kinetic is not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us For any questions about our shipping policy, contact us at iapstar@outlook.com.