Shipping policy

Shipping Policy

Processing
Orders ship in 1 to 2 business days. You will receive tracking by email as soon
as your order is on its way.

Shipping options
Standard Shipping $7.99, free on U.S. orders over $130
Express Shipping $13.99
Fastest $19.99
Rates are shown at checkout before you pay.

Delivery
Delivery times are estimates, not guarantees. Carrier delays, weather, and
customs processing are outside our control and are not grounds for a refund.

International orders
We ship worldwide. International customers are responsible for any customs
duties, taxes, or import fees charged by their country. These are not included
in the price paid at checkout.

Incorrect addresses
Please double check your shipping address at checkout. Orders sent to an
incorrect address provided by the customer are not eligible for a free
replacement.

Lost or stolen packages
If tracking shows delivered but you have not received your order, contact
support@kineticfitco.com within 30 days and we will help you file a claim.

Questions
Email support@kineticfitco.com and we will respond within 1 business day.